Terms of Use

Effective 5 October 2026 · Last updated 31 October 2026

These Terms are an agreement between you and Vidtory Technology, trading as Vidtory Labs ("we", "us"), covering your use of the Loomi app for iPhone and Android and this website (together, "the Service"). By downloading or using the app you accept these Terms.

1. Licence

We grant you a personal, non-exclusive, non-transferable, revocable licence to use Loomi on devices that you own or control, in line with the App Store Terms of Service or the Google Play Terms of Service, depending on where you got it. You may not copy, sell, rent, sublicense, reverse-engineer or decompile the app, except where applicable law expressly permits it.

2. What you make

The arrangements you create and the notes you write are yours. You may save and share the images Loomi renders of them, for personal and non-commercial use, including sending them to friends and posting them on social media. The flower, vessel and backdrop illustrations themselves remain ours; you may not extract them, resell them or use them to build another product.

3. The free plan and Loomi Pro

Arranging, saving and sharing vases is free, with no ads, using a starter set of flowers, vessels and backdrops. Images made on the free plan carry a small "loomi" mark. Loomi Pro unlocks every flower (including Loomi Originals), every vessel and backdrop, the watercolor style and every card hand and border, and removes the mark. The exact plans and prices are shown in the app before you buy, in your storefront's currency.

4. Purchases and subscriptions

• Billing. Payment is charged to your Apple Account (iPhone) or your Google Play account (Android) when you confirm the purchase.
• Auto-renewal. Weekly and yearly Loomi Pro subscriptions renew automatically at the same price for the same period unless you turn off auto-renew at least 24 hours before the current period ends. Your account is charged for renewal within the 24 hours before the period ends.
• Free trial. Where a free trial is offered, it becomes a paid subscription when the trial ends unless you cancel at least 24 hours before it ends. Any unused part of a trial ends when you buy a subscription.
• Cancelling. Manage or cancel subscriptions on iPhone in Settings › your name › Subscriptions, on Android in the Play Store › your profile › Payments & subscriptions › Subscriptions, or from Me › Loomi Pro in the app. Cancelling stops future renewals; the current period stays active until it ends.
• Lifetime. Loomi Pro Lifetime is a one-time purchase that unlocks Loomi Pro for as long as we offer the app, on devices signed in to the same Apple Account (iPhone) or Google account (Android). Restore it with Restore Purchases.
• After Pro ends, vases you already made with Pro items stay in your gallery and can still be viewed and shared; adding Pro items to new vases needs Pro again.
• Refunds are handled by Apple under Apple's policy, or by Google under Google Play's refund policy. We cannot issue refunds for App Store or Google Play transactions.

5. Availability

Loomi requires iOS 17.6 or later on iPhone, or Android 10 or later. We may change, add to, update or discontinue flowers and features, and we do not promise that the Service will be uninterrupted or error-free. Flower meanings and care notes are folklore and general guidance, not professional advice; the Loomi Originals are imaginary.

6. Disclaimer of warranties

The Service is provided "as is" and "as available", without warranty of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

7. Limitation of liability

To the fullest extent allowed by law, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for loss of data, profits or goodwill, arising from your use of the Service. Where liability cannot be excluded, our total liability is limited to the amount you paid us in the 12 months before the claim, or to the minimum permitted by applicable law if that is greater.

8. Termination

You may stop using the Service at any time by deleting the app. We may suspend or terminate your licence if you materially breach these Terms. Sections 2, 6, 7 and 10 survive termination.

9. Apple and Google

Apple is not a party to these Terms and has no responsibility for the app or its content, and no obligation to provide maintenance or support. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Google is likewise not a party to these Terms and has no responsibility for the app or its content.

10. Changes and governing law

We may update these Terms; the revised version takes effect when posted here, with the date at the top updated. These Terms are governed by the laws of Vietnam, without regard to conflict-of-law rules, and without depriving you of the protection of mandatory consumer law where you live.

11. Contact

Questions about these Terms: support.vidapp@gmail.com.